Contact Information
Main
(540) 887-3200
Toll-Free
(866) 274-7475
Phone Emergency
(540) 885-0866
Who We Are
Valley Community Services Board (VCSB) offers the Child Case Management program, The program provides comprehensive case management services to children and adolescents. Children in the program have social, emotional or behavioral problems that interfere with their ability to function at school, home or in the community.
Case managers assist children, adolescents and their families with accessing medical, psychiatric, social, emotional, vocational and other supports essential to meeting their basic needs. Service components of case management include:
- assessing clinical needs,
- referring and linking to related service providers,
- monitoring services,
- supporting the child and family through the process.
Who We Serve
Languages Spoken
English
Service Area(s)
Augusta County
,
Highland County
,
Staunton City
,
Waynesboro City
Cost & Payment Methods
Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Community Living Waiver
,
Medicare
,
Tricare
Fee Structure
Sliding Scale Fee
,
Call for Information
Age Requirements
0-5
,
5-22
Residency Requirements
Serves residents of the Counties of Augusta and Highland and the Cities of Staunton and Waynesboro.
Other Eligibility Criteria
Serves children and adolescents younger than age 18 who need behavioral health services.
Available 24/7
No
Additional Availability Comments
Crisis emergency services are available 24 hours per day, every day by calling (540) 885-0866, (540) 943-1590 or (866) 274-7475. The Walk-In Clinic hours are Monday, Tuesday and Thursday from 8:15 AM until 10:00 AM and Wednesday and Friday from 1:45 PM until 3:30 PM.
Intake Process
Call the Client Services Department to request an intake appointment or come in person to the main office on Monday, Tuesday or Thursday from 8:00 AM to 3:00 PM and request an appointment. An intake appointment will be scheduled the same day or at your earliest convenience. Some children's services may be scheduled over the phone. Bring your identification, insurance or financial information. A videophone is available by calling (540) 416-0115.
Documents Required
Picture ID
,
Income verification
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Client Services
Intake Contact Telephone
(540) 887-3200
Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
105
Report Problems
Call the Agency