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Norfolk Community Services Board

3755 East Virginia Beach Boulevard
Norfolk, VA 23502

(757) 756-5600

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Contact Information

Main
(757) 756-5600
Phone Emergency
(757) 664-7690

Who We Are

At the Norfolk Community Services Board, the goal of the Assessment, Coordination and Treatment Services Program, known as ACTS, is to provide appropriate services both during placement and post-release to try to reduce the incidence of recidivism.  Both a therapist and case manager are housed at the Norfolk Detention Center in an effort to identify youth with significant mental health or substance abuse disorders.



Since detention placement is generally short-term in nature, staff will work simultaneously with each youth who is referred and in need of services through the program.  Both the therapist and a case manager will be involved in the development of the youth’s treatment plan, and each will be responsible for specific interventions.  As the therapist provides intensive counseling, the case manager will begin to connect with the youth’s family and community providers prior to release back into the home and community. This will facilitate the planning and scheduling of the follow-up treatment that is necessary for a successful transition.

Who We Serve

Languages Spoken
English
Service Area(s)
Norfolk City

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves residents of Norfolk City.

Available 24/7
No
Additional Availability Comments
Call center hours are Monday through Friday. Emergency services are available 24 hours per day, every day. Office hours are Monday, Tuesday, Wednesday and Friday from 8:30 am through 4:00 pm.

Intake Process
Call for an assessment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 664-7699

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
241
Report Problems
Call the Agency